News

Welch’s fight-back brings greater efficiency and better service

The recession has provided a challenging theatre for Welch’s Transport over the past two years: Lower volumes of freight, higher fuel prices and increased pressure in the marketplace have meant that Welch’s Transport has had to react with controlled speed.

By strategically concentrating its service offerings into those depots best-placed to serve their individual markets, Welch’s Transport has maintained it’s portfolio of services with fewer staff.
Changes to workplace best practices have ensured that the resources needed are available at peak demand with reduced resource when demand drops.
The increased use of industry-specific IT has enhanced communication with customers and improved internal efficiency.
The careful and informed selection of suppliers has brought about cost and service benefits to Welch’s Transport which in turn have directly benefited its customer base.

Due to these and other measures, further underpinned by sensible accounting practice during “The Good Times”, Welch’s Transport has been able to respond to and withstand the recession. Most importantly it has been able to continue to invest in its resources and service provision to ensure that it is well placed to look after its current and future client base for many years to come. For a more detailed overview of where we have invested, please see the following news items as they appear over the coming months:

1. Investment in "Greater Than" IT for safer, smoother deliveries
2. Opening of approved centre for CPC training
3. Investment in 6 new artics
4. Welch's Transport becomes a Palletline member

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